I’ve seen it firsthand. I once worked with a small not-for-profit that thought their systems were fine because "nothing had gone wrong." But a quick look showed old devices with unsupported software, missing backups, and unused user accounts still active. Nothing had gone wrong yet. A few months later, that could’ve been a very different story.

 What Is an Annual IT Review?

Think of it like a financial audit or a health check-up. It gives you the facts, identifies risks, and helps you make better decisions — without pushing products or upsells.

The Hidden Risks of Skipping Your Annual IT Health Check

Even when everything appears to be working fine, a number of hidden risks can build up. Here are eight of the most common ones we uncover during a standard IT health check.

1. Old Hardware That Slows You Down or Puts You at Risk

Aging laptops, routers, and other devices can quietly reduce productivity. Worse, outdated hardware often lacks the latest security patches, creating vulnerabilities hackers love.

2. Forgotten or Unsecured User Accounts

Inactive user accounts, especially from former staff, are an open door. Without regular reviews, they linger in systems with full access and no oversight.

3. Cloud Services That Waste Money

Many businesses pay for licenses they don’t use or juggle tools with overlapping features. An IT review can highlight what to streamline, saving you real money.

4. Backup Systems You’re Not Sure Will Work

Backups aren’t useful unless you test them periodically — and know they’ll work when needed. We've found plenty of setups that look fine on paper but fail when needed.  

5. Overlooked Security Gaps

Patch management, firewall settings, antivirus configurations — these are easy to miss and even easier to misconfigure. A check up  helps ensure you’re not leaving the door open.

6. Falling Behind on Compliance

For NDIS providers, healthcare organisations, accountants, lawyers, or anyone handling sensitive or regulated data, compliance is not optional. What passed last year might not today, especially in WiFi connected world.

7. No Clear Picture of Your IT Environment

If you don’t know what you have, you can’t manage it. Without an updated inventory and documentation, small issues escalate fast.

8. Unseen Frustrations Holding Your Team Back

Slow Wi-Fi. Login problems. Clunky systems. Your team might not complain, but they feel the pain. These are often easy wins that get missed without a review.

 Curious how much these issues could be costing you each year?

Estimate the real-world cost of inefficiencies, risks, and downtime.

Why Independent Assessments Are Different

Some IT support companies offer reviews, but they usually come with a sales pitch. An independent IT health check gives you unbiased, actionable insights — not a list of products to buy. That difference matters.

Our role is to inform you, not sell to you. Whether you have in-house IT or a managed provider, a health check helps you validate what’s working and where things could be better.

The Case for Making it AnnuaI

Things change quickly in IT. Staff come and go. Tools evolve. Threats increase. Systems age. Once a year is the minimum needed to keep your setup aligned to your business.

An annual IT health check isn’t about finding problems — it’s about reducing risk, saving money, and creating peace of mind.

One of our customers put it best: “It wasn’t that things were broken. It was what we didn’t know what we didn’t know. Now we do."

An annual IT health check isn’t about finding problems — it’s about reducing risk, saving money, and creating peace of mind.

One of our customers put it best: “It wasn’t that things were broken. It was what we didn’t know what we didn’t know. Now we do."

Ready to Take the First Step?

Let’s talk through your IT setup and see if a health check makes sense for your business. No pressure, no jargon.